Agoda, one of the world’s leading online travel platforms, has introduced the Property AMA (“Ask Me Anything”) Bot, a cutting-edge AI tool designed to answer travellers’ hotel questions in real time. The innovative bot allows users to access detailed information about hotels, amenities, and services instantly, helping them make faster and more confident booking decisions. Since its soft launch, the Agoda AMA Bot has been handling over 30,000 hotel inquiries daily, demonstrating its ability to provide accurate and up-to-date answers at scale. By linking Agoda’s property databases with ChatGPT technology, the bot delivers responses enriched with live hotel data, ensuring travellers receive precise information every time. Previously, guests relied on Agoda’s property messaging system to contact hotel owners, a method that often led to delayed or inconsistent responses. Now, the Property AMA Bot is embedded directly on property pages across desktop, mobile web, and the Agoda app, offering instant, reliable answers about room options, amenities, policies, and other key details. “Providing travellers with the information they need, exactly when they need it, is essential for building trust and enhancing the booking experience,” said Idan Zalzberg, Chief Technology Officer at Agoda. “The Property AMA Bot significantly reduces uncertainty by giving immediate answers, helping users book with confidence and ease.” The new bot complements Agoda’s extensive travel ecosystem, which includes more than 5 million properties, 130,000 flight routes, and 300,000 activities worldwide. With AI-driven tools like the Property AMA Bot, Agoda continues to innovate in the travel technology space, streamlining the planning process and improving the overall customer experience. Travellers using Agoda can now explore hotels with greater confidence, knowing that answers to their questions—ranging from room sizes to accessibility features—are just a click away. This development represents a major step forward in how digital platforms are enhancing convenience, transparency, and trust for global travellers.

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Digital travel platform Agoda has joined forces with the Tourism Promotions Board (TPB) Philippines in an exciting new partnership designed to showcase the Philippines as a must-visit destination for international travelers. The collaboration, effective immediately, will run until 15th December 2024, with travel periods until 31st March 2025. The agreement underscores a shared commitment to elevating the Philippines‘ visibility on the world stage as a prime tourist destination while driving increased inbound tourism. Through this initiative, Agoda and TPB are combining their marketing resources to drive international arrivals and promote the vast cultural and natural beauty of the Philippines.The partnership  features exclusive discounts and co-branded marketing campaigns aimed at attracting international travelers to both well-known and lesser-known cities across the Philippines, with travel periods until 31st March 2025. Campaign details will be prominently displayed on Agoda’s website and mobile app, as well as on the Travel Philippines mobile app. “Agoda has been dedicated to supporting the tourism industry in the Philippines. We are excited to partner once again with TPB through the latest program as a significant step to leverage our digital expertise as well as our global network to showcase the myriad destinations and vibrant culture of the Philippines to a global audience,” said Omri Morgenshtern, Chief Executive Officer at Agoda. TPB’s Chief Operating Officer, Maria Margarita Montemayor Nograles expressed enthusiasm about the partnership: “TPB is thrilled to once again join forces with Agoda in our mutual goal of enhancing travel experiences for both new and returning visitors to the Philippines. This partnership allows us to utilize cutting-edge digital marketing strategies and valuable insights to promote our unique destinations and create memorable experiences for our tourists.” Agoda has a history of supporting the Philippines’ tourism sector. In 2021, it was the first digital travel platform to introduce quarantine packages to assist returning Filipinos during the COVID-19 pandemic. In 2023, Agoda launched the Eco Deals Program in collaboration with the World Wildlife Fund, aimed at promoting sustainable tourism and supporting biodiversity initiatives in Tubbataha Reefs Natural Park in Palawan, and whale shark conservation programs in Donsol, Sorsogon. About Agoda Agoda, a digital travel platform, helps anyone see the world for less with its great value deals on a global network of 4.5M hotels and holiday properties worldwide, plus flights, activities, and more. Agoda.com and the Agoda mobile app are available in 39 languages and supported by 24/7 customer support. Headquartered in Singapore, Agoda is part of Booking Holdings (Nasdaq: BKNG) and employs more than 6,900 staff in 25 markets, dedicated to leveraging best-in class technology to make travel even easier. About the Tourism Promotions Board (TPB) Philippines TPB is an attached agency of the Philippines Department of Tourism, mandated to market and promote the country both domestically and internationally as a premier tourism and MICE (Meetings, Incentives, Conferences, and Exhibitions) destination. In collaboration with private and public stakeholders, TPB aims to deliver an exceptional, high-value experience for every visitor.

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